This course is to help employees at organizations understand the importance of team building. Throughout the course, participants will be able to:
- Define the importance and benefits of working together in teams
- Commit to team goals with enthusiasm and share information and experiences which are of use to colleagues in achieving job and team tasks
- Value colleagues’ feedback and exchange appropriate ideas to ensure understanding of the real issues in resolving differences within the team
- Define clients’ and colleagues’ requirements to others within the organization which provides components of the products/services
- Apply effective communication skills to explore and gather all facts and data in resolving differences
- Deal with and establish mutually agreed steps to handle various difficult situations